LightNestAI (“we”, “our”, “us”) develops adaptive lighting systems and offers online and onsite support. This Privacy Policy outlines how we collect, process, and safeguard personal data under Canadian privacy law and the GDPR. Last updated: 07 Oct 2025.
We respect your privacy and collect only information necessary for delivering and improving our services. This document explains what data we process, why we process it, and how you can control it.
Personal data such as your name, email, and region; technical data from connected devices (model, firmware, usage logs); interaction records from support channels; and anonymous analytics about website traffic. We do not collect unnecessary personal identifiers.
Data is processed to manage user accounts, enable app connectivity, provide support, maintain device health, send operational updates, and meet legal or safety obligations. Data helps us ensure reliability—not for profiling or marketing.
Our processing bases include contractual necessity (to provide services), legitimate interests (security and functionality), consent (for cookies or optional updates), and legal compliance (e.g., tax and warranty laws).
We use essential cookies for login and preferences. Optional cookies help analyze site performance. You can decline non-essential cookies anytime via our banner or browser settings without losing basic functionality.
We share limited data with service providers that support hosting, analytics, payment, and logistics. Each partner signs data-processing agreements ensuring confidentiality and lawful handling.
Your data may be stored or processed in Canada or other jurisdictions with equivalent protection levels. Safeguards such as contractual clauses and encryption are applied to maintain compliance.
We keep personal data only as long as needed for service operation or required by law. When no longer necessary, data is anonymized or securely deleted within a defined timeframe.
You may request access, correction, erasure, restriction, or portability of your data by contacting privacy@lightnestai.com. We respond within one month where legally required.
LightNestAI uses encryption, controlled access, and regular security reviews to protect information. Staff training ensures consistent compliance with internal privacy standards.
Our products are intended for adult use. We do not knowingly collect or store information from minors under the applicable age of consent.
This Policy may change to reflect improvements or legal adjustments. Updated versions will appear on this page with a revised “Last Updated” date.
Questions about privacy practices should be directed to privacy@lightnestai.com.
